01384 211168

© 2019 by A C C / Dudley Accredited Children's Contact Centre. 

SERVICES THE ACC PROVIDE

Please scroll down this page to see all our current services.  Click on each individual image for more information.

SUPPORTED CONTACT SERVICE

Building Better Futures in Dudley

Our Supported Contact service helps children and young people to see a parent or secondary caregiver at our accredited contact centre in Central Dudley, West Midlands.


This is to establish or re-stablish and start maintaining meaningful relationships. Staff and volunteers will always be on hand to give support when required.  


This is a more informal service than our Supervised Contact service.


No evaluations or reports are made by staff and volunteers during or following contact.


Supported contact is used in cases where no safeguarding risks to the child/ren have been identified.

SUPERVISED CONTACT SERVICE

Shaping the Leaders of Tomorrow

Is there a potential risk of harm to a child or young person or another family member?


ACC accredited children's contact centre in Central Dudley, West Midlands, ensures the physical safety and emotional well-being of children and young people in a one-to-one observed setting.


Supervised contact is used in cases where there has been current or historical safeguarding issues around a child or young person. Or it is believed that the child has suffered, or may suffer, harm during contact. 

HOW TO REFER YOURSELF OR


 A CLIENT TO OUR SERVICES

Building Better Futures in Dudley, West Midlands

Referring yourself or if you are a professional referring a client has never been easier to our children's contact centre in the heart of Dudley, West Midlands. 

Simply click on the Download button here which takes you to ACC referral download page. You have two referral forms to choose from.  Our referral form for requesting Supervised Contact, or our referral form if you are requesting either Supported, Escorted, Handover or Indirect Contact.

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INDIRECT CONTACT SERVICE

Communicate With Your Child
From A Distance

The ACC offer Indirect Contact service where any parent or secondary caregiver wishes to communicate remotely with their child/ren at our safe and welcoming accredited contact centre in Dudley. This service is used where direct contact is either unsafe, unworkable and or not in the child’s best interests.

PRICING

Cost Effective & Affordable
ACC Services

Click on the button below to see ACC's affordable prices and for all our services. We also offer discounts and for professionals: three cost-effective packages,

SUPERVISED HANDOVER SERVICE

Handing Your Child Over
To The ACC

Our Supervised Handover service is to support parents in the handing over of their child/ren between parents, so that they do not have to meet.

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ESCORTED CONTACT SERVICE

Escorting You & Your Child Into The Community

ACC’s Escorted Contact service involves the child and non-resident parent being accompanied and supervised by one or two of our highly trained and caring and supportive contact supervisors on visits to places away from our contact centre and into the local community for set periods of time.

PREPARING CHILDREN AND YOUNG PEOPLE FOR INTRODUCTION OF CONTACT SERVICE

Pre-Visit Meeting

We provide an excellent service for preparing child/ren who will be coming to our contact centre in Dudley – with a playful induction of our centre. To Help them feel relaxed and at home.

PARENTING PLANNING SERVICE

ACC Helps Parents Create Written Parenting Plans That Work

The ACC Parenting Planning service helps to build a written plan created between parents after they separate. The plan is a practical and straightforward document that helps separated parents establish an agreement on how they co-parent their child/ren, without having to go to court.

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COUNSELLING & THERAPY SERVICE

Healing Emotional, Psychological, Behavioural and Social Difficulties

The ACC offers children, young people and adults of all ages – access to professional counselling and therapy at our contact centre in Dudley. You can receive affordable individual, personal therapy or counselling or we can even offer support for couples and even for entire families.

 LIFE STORY SERVICE

Helping To Recognise Your Past Present & Future

The ACC offers both children or adults a Life Story service. Life story work helps children, young people and some adults to explore their life in the past, present and future. It takes place at our ACC contact centre and is helpful where there is little or unknown historical knowledge of contact with a non-resident parent or child.

MEDIATION SERVICE

Bringing Couples & Separated Parents Back To Healthy Communication

Our mediation service is for separated parents or parents who are still married but living apart and trying to find a peaceful way to reconnect in order to be able to communicate without arguing, assigning blame and guilt and finding ways to forgive and if children are involved – effective ways to continue co-parenting.

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