SUPERVISED HANDOVER SERVICE

Handing Over Your Children To The ACC

The handover will be supervised by our fully trained and caring contact centre staff.

The non-resident parent will then take the child out of the centre for the duration of the visit, bringing them back to the centre afterwards at an agreed time. 

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It may also be possible for the child/ren to be picked up from one contact centre in the morning and then taken back to another child contact centre in the afternoon if they are in the same area or at another mutually agreed venue. 

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Handover is done at our ACC centre in Dudley, or it can be at an agreed location in the local community. It is normally used when one of the parents feels at risk or uncomfortable about seeing the other parent.

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ACC also provides a full handover service, where we can collect and transport a child door-to-door. Whilst there may be no risk to the child, the parent or secondary caregiver may require a neutral person to be present.

Our full handover service is also for more complex cases, subject to the availability of our staff team.

ACC General Opening times:  Monday – Friday:  10am – 7pm. Saturdays: 9am - 3pm.

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ACC Team:

ACC Coordinator/Team Leader:  Christian Dixon

ACC Administrator:  Ben Franklin

Tel: 01384 211168

Email: support@theacccontactcentre.com

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Please feel free to contact us either by telephone or email. We will endeavour to respond to all calls and emails within two working days.

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ACC Governing Team:

Chair: Neil Allen

Secretary: Julie Nettleship

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